Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Subscribe to our email newsletter
• Contact us via email
• Use our sizing calculators and tools
• Create an account (if applicable)

This information may include: name, email address, height, weight, riding preferences, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience
• Analytics Data: We use Google Analytics to understand how visitors use our Site

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Site and services
• Improve and personalize your experience
• Send you newsletters and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve our content and tools
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email marketing, analytics, hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for other purposes with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our Site.

We use the following types of cookies:

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
• Functionality Cookies: Remember your preferences and settings

5. Third-Party Services

Our Site may contain links to third-party websites and uses third-party services, including:

• Google Analytics: For website analytics (Google Privacy Policy)
• Social Media: Links to our social media profiles

We are not responsible for the privacy practices of third-party websites or services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails (via the unsubscribe link in emails)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at hello@alldayroam.com.

8. GDPR Compliance (For European Users)

8.1 Data Controller

All Day Roam is the data controller responsible for your personal information. For questions about our data practices or to exercise your GDPR rights, contact us at hello@alldayroam.com.

8.2 Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you subscribe to our newsletter or provide information voluntarily
• Legitimate Interests: To improve our services, analyze usage, and provide customer support
• Legal Obligation: To comply with applicable laws and regulations

8.3 Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, please visit our Privacy Dashboard or contact us at hello@alldayroam.com. We will respond to your request within 30 days.

8.4 Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8.5 Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Site, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@alldayroam.com
• Website: https://www.alldayroam.com